Dont let your insurance company steer you into another accident.
Did you know it’s your right to choose a repair facility?
Did you know some insurance companies have ownership in some shop? Makes you wonder who the customer really is. BMW Concord Collision Center doesn’t participate in any insurance company Direct Repair Program (DRP) because of concessions or stipulations in the contracts which generally lead to lower cost/lower quality repairs. We believe we have a responsibility to you, the vehicle owner, who is ultimately our customer, not the insurance company.